@keyframes l4{20%{background-position:0 0,50% 50%,100% 50%}40%{background-position:0 100%,50% 0%,100% 50%}60%{background-position:0 50%,50% 100%,100% 0%}80%{background-position:0 50%,50% 50%,100% 100%}}@keyframes l3{20%{background-position:0 0,50% 50%,100% 50%}40%{background-position:0 100%,50% 0%,100% 50%}60%{background-position:0 50%,50% 100%,100% 0%}80%{background-position:0 50%,50% 50%,100% 100%}}.ringq-emoji-picker{margin:4px;border-radius:8px;background:#fff;border-top:1px solid #ccc;padding:8px;display:none;max-height:150px;overflow-x:auto;flex-direction:column}.ringq-emoji-grid{display:flex;flex-wrap:wrap;gap:6px;max-height:200px}.ringq-emoji-grid button{font-size:22px;background:0 0;border:none;padding:6px;border-radius:6px;cursor:pointer}.ringq-emoji-grid button:active{background:#eee}#ringq-chat-wrapper{position:fixed;top:0;left:0;width:100vw;height:100vh;z-index:0;pointer-events:none}#chatToggle{position:fixed;top:50%;left:24px;width:60px;height:60px;border-radius:50%;border:none;background:#25d366;color:#fff;font-size:28px;cursor:pointer;box-shadow:0 4px 12px rgba(0,0,0,.25);display:flex;align-items:center;justify-content:center;transition:transform .3s ease,background .3s ease;z-index:0}#main-logo-url{background-color:#fff;background-image:var(--ringq-main-logo-url);width:38px;height:38px;background-position:center;background-repeat:no-repeat;background-size:contain;border-radius:50%;overflow:hidden}.ringq-chat-header{gap:10px;padding:15px;display:flex;align-items:center}#ringq_aioragent{font-weight:700}.ringq-message-guest-other{background-color:transparent;text-align:left;padding-left:17px;padding-right:17px;padding-top:17px;padding-bottom:20px;border:2px solid #ccc;word-break:normal;overflow-wrap:break-word;white-space:normal;border-radius:20px;font-size:clamp(11px, 1.2vw, 13px);border-color:#ccc;border-bottom-right-radius:0}em-emoji-picker{position:absolute;top:50%;left:50%;overflow:auto;width:350px;transform:translate(-50%,-50%);z-index:100;box-shadow:0 4px 12px rgba(0,0,0,.15);border-radius:12px;background:#fff}.ringq_chat_inputfield{display:flex;align-items:center;gap:6px;padding:8px;background:#fff;border-top:1px solid #ccc}.ringq_chat_inputfield input{flex:1;padding:10px;font-size:15px;border-radius:20px;border:1px solid #ccc;outline:none}.ringq-side-buttons{--ringq-main-font-family:Helvetica,Arial,sans-serif !important;--ringq-sidebutton-position:fixed;--ringq-sidebutton-position-bottom:20px;position:var(--ringq-sidebutton-position);right:var(--ringq-sidebutton-position-right);bottom:var(--ringq-sidebutton-position-bottom);width:60px;height:60px;border-radius:50%;border:none;display:flex;align-items:center;justify-content:center;z-index:1000;color:#fff;cursor:pointer;box-shadow:0 4px 12px rgba(0,0,0,.25);pointer-events:auto}.ringq-message-input textarea::placeholder{font-family:var(--ringq-main-font-family)}#ringq-previewModal{font-family:var(--ringq-main-font-family)}#ringq-body{box-sizing:border-box;font-family:var(--ringq-main-font-family)}#ringq_upperdiv{background:linear-gradient(to top,#fff,var(--ringq-theme-color)) !important;--ringq-main-container-position:fixed;--ringq-main-container-position-right:20px;--ringq-main-container-position-bottom:100px;position:var(--ringq-main-container-position);bottom:var(--ringq-main-container-position-bottom);right:var(--ringq-main-container-position-right);width:300px;height:0;background:#e5ddd5;border-radius:12px;overflow:hidden;opacity:0;display:flex;flex-direction:column;pointer-events:none;transition:height .3s ease,opacity .3s ease}#ringq_upperdiv.open{height:500px;opacity:1;border:2px solid #11224d;border-radius:1.5rem;pointer-events:auto}.ringq-login-container{padding:1.5rem;flex:1;display:flex;flex-direction:column;justify-content:center;gap:.125rem;border-top-left-radius:1.5rem;border-top-right-radius:1.5rem;border-bottom-left-radius:1.5rem;border-bottom-right-radius:1.5rem}.ringq-login-form{display:flex;flex-direction:column}.ringq-form-group{height:80px;position:relative}.ringq-form-group label{display:block;font-size:clamp(12px, 1.45vw, 14px);font-weight:300;color:#4bb0e9;margin-bottom:5px;margin-left:10px;position:relative}.ringq-form-group input,.ringq-form-group select{width:100%;padding:12px;border:1px solid #3eace7;border-radius:8px;background:0 0;font-size:clamp(12px, 1.45vw, 14px);outline:none;z-index:0;box-sizing:border-box}.ringq-form-group select{cursor:pointer}.ringq_allLabels{z-index:100;display:block;font-size:clamp(12px, 1.45vw, 14px);font-weight:300;color:#4bb0e9;position:relative}.ringq-submit-btn,.ringq-submit-each{display:block;pointer-events:none;cursor:not-allowed;top:20px;padding:10px 12px;border-radius:9999px;color:#fff;border:none;font-size:12px;font-weight:300;background-color:#1d4ed8;width:100%;opacity:.3}.ringq-submit-btn.active:hover{background-color:#185aa7}.ringq-error-message{margin:0;text-align:center;color:red;font-size:clamp(11px, 1.2vw, 13px);display:none}.ringq-file-link2{text-decoration:none;color:#000;word-break:break-word;overflow-wrap:anywhere}.ringq-toggle-container{display:flex;align-items:center;gap:10px;font-family:Arial,sans-serif}.ringq-toggle-switch{position:relative;display:inringq_line-block;width:50px;height:26px}.ringq-toggle-switch input{opacity:0;width:0;height:0}.ringq-slider{position:absolute;cursor:pointer;top:0;left:0;right:0;bottom:0;background-color:#ccc;transition:.4s;border-radius:26px}.ringq-slider:before{position:absolute;content:"";height:20px;width:20px;left:3px;bottom:3px;background-color:#fff;transition:.4s;border-radius:50%}.ringq-switch-modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);backdrop-filter:blur(3px);display:flex;align-items:center;justify-content:center;z-index:9999}.ringq-switch-modal{background:#fff;padding:25px;border-radius:12px;box-shadow:0 5px 15px rgba(0,0,0,.2);width:320px;max-width:90%;text-align:center;animation:fadeIn .25s ease}.ringq-switch-modal h3{margin-bottom:15px;color:#333}.ringq-switch-modal-input{width:100%;padding:10px;margin-bottom:15px;border:1px solid #ccc;border-radius:8px}.ringq-switch-modal-buttons{display:flex;justify-content:space-between;gap:10px}.ringq-switch-modal-buttons-status{display:flex;justify-content:center;gap:10px}.ringq-switch-modal-submit{background:#019fe2;color:#fff;border:none;padding:8px 16px;border-radius:6px;cursor:pointer;transition:.2s}.ringq-switch-modal-edit{background:#e6e6fd;color:#000;border:none;padding:8px 16px;border-radius:6px;cursor:pointer;transition:.2s}.ringq-switch-modal-close{background:#e74c3c;color:#fff;border:none;padding:8px 16px;border-radius:6px;cursor:pointer;transition:.2s}.ringq-switch-modal-submit:hover{background:#4578a0}.ringq-switch-modal-edit:hover{background:#c9c9e2}.ringq-switch-modal-close:hover{background:#d73b2f}.ringq-modal-content{position:relative;background-color:#fff;padding:24px;border-radius:10px;box-shadow:0px 4px 6px rgba(0,0,0,.1);max-width:80vw;max-height:80vh;display:flex;flex-direction:column;align-items:center;justify-content:center}.ringq-floating-question{display:flex;justify-content:center;align-items:center;border-radius:10px;background-color:#e6e6fd;color:#00278b;font-size:clamp(11px, 1.6vw, 13px);cursor:pointer;transition:background-color .3s ease,box-shadow .3s ease;width:100%;font-weight:400;height:40px}.ringq-floating-question-container{position:relative;z-index:1;margin-top:10px;width:90%;display:grid;grid-template-columns:1fr 1fr;gap:5px;justify-items:center;align-items:center;display:flex;flex-direction:column}.ringq-chatroom{display:flex;gap:5px;align-items:center;justify-content:center;flex-direction:column;margin-bottom:20px}.ringq-big-container{display:flex;flex-direction:column;margin-bottom:6px}.ringq-big-container1{display:flex;flex-direction:column;margin-bottom:8px}.ringq-chatroomHeader{text-align:center;font-size:clamp(12px, 1.45vw, 14px);padding:10px 20px}.ringq-temporaryDisplay{display:none;align-items:center;width:100%;margin:auto;font-size:clamp(11px, 1.2vw, 13px);text-align:center;justify-content:center}.ringq-message-container{display:flex;display:none;flex-direction:column;justify-content:center;align-items:center}#ringq_messages{padding:12px}.ringq-message-text{margin-top:100px;text-align:center;justify-content:center;align-items:center;font-size:1.15rem;padding:0 25px}.ringq-rating{display:flex;justify-content:center;align-items:center;margin-top:15px}.ringq-rating input[type=radio]{display:none}.ringq-message-username{display:none}.ringq-rating label{font-size:2rem;color:#666;cursor:pointer;margin:0 4px}.ringq-usernameProfile{position:absolute;left:2px;top:-20px;text-align:center;font-size:clamp(9px, 1.2vw, 11px);white-space:nowrap;font-weight:600}.ringq-btnAgent{width:100%;position:sticky;top:0;z-index:1000;display:none}#btnAgentbtn1{display:none;position:absolute;right:10px;top:-15px;height:25px;width:50%;font-size:12px;padding:15px 0}.ringq-btnAgentbtn{background-color:#e6e6fd}.ringq-loader{margin-top:auto;margin-bottom:auto;height:5px;width:15px;aspect-ratio:2;--_g:no-repeat radial-gradient(circle closest-side,#000 90%,#0000);background:var(--_g) 0% 50%,var(--_g) 50% 50%,var(--_g) 100% 50%;background-size:calc(100%/3) 50%;animation:l3 1s infinite linear}.ringq-loader1{margin-top:auto;margin-bottom:auto;height:10px;width:30px;aspect-ratio:2;--_g:no-repeat radial-gradient(circle closest-side,#000 90%,#0000);background:var(--_g) 0% 50%,var(--_g) 50% 50%,var(--_g) 100% 50%;background-size:calc(100%/3) 50%;animation:l4 1s infinite linear}.ringq-modal{display:none;position:fixed;inset:0;align-items:center;justify-content:center;background-color:rgba(0,0,0,.5);z-index:50}.ringq-typingIndicator4{display:block;position:relative;bottom:-20px;background-color:transparent;color:#000;padding:6px;font-size:13px;border-radius:14px;border-top-left-radius:0;z-index:30;left:50%;transform:translateX(-50%)}.ringq-typingIndicator5{display:block;position:relative;top:20px;background-color:transparent;color:#000;padding:12px;font-size:15px;border-radius:14px;border-top-left-radius:0;left:50%;transform:translateX(-50%);z-index:30}.ringq-typingIndicatorAi{display:none;position:absolute;bottom:60px;left:0;background-color:transparent;color:#000;padding:12px;font-size:15px;border-radius:14px;border-top-left-radius:0;text-align:left;z-index:30}.attachmentfiles{display:none}.ringq-emoji-btn{display:none}.ringq-typingIndicatorAi1{display:none;position:absolute;bottom:60px;left:0;background-color:transparent;color:#000;padding:12px;font-size:13px;border-radius:14px;border-top-left-radius:0;text-align:left;z-index:30}.ringq-typingIndicator{display:none;position:absolute;top:-20px;left:0;background-color:transparent;color:#000;padding:4px;font-size:13px;z-index:31}.ringq_addmessageTimeDiv{text-align:center;list-style-type:none;font-size:clamp(11px, 1.2vw, 13px);font-weight:700}.ringq-unreadIdCount{display:none;z-index:50;position:absolute;bottom:20px;right:0;background-color:#fff;padding:5px;border-radius:20px;width:20px;height:20px;align-items:center;color:red;font-size:12px;justify-content:center;font-weight:700}.ringq-numIconDiv{position:absolute;bottom:35px;right:2px;border-radius:50%;background-color:#fff;height:20px;width:20px;display:none;align-items:center;justify-content:center}.ringq-status-guest{text-align:right}.ringq-status-agent{text-align:left}.ringq-message-status{font-size:11px;font-weight:500;color:grey;font-style:italic;margin-right:10px;margin-top:5px}.ringq-message-closed{position:relative;display:flex;align-items:center;justify-content:center;padding-top:16px;padding-bottom:16px}.ringq-borderringq_line{position:absolute;right:0;left:0;top:50%;border-top-width:1px;border-color:#d1d5db}.ringq-statusMessage{position:relative;z-index:10;background-color:#fff;padding-left:24px;padding-right:24px;padding-top:8px;padding-bottom:8px;color:#4b5563;font-size:.875rem;line-height:1.25rem;font-weight:500;border-radius:9999px}.ringq-margining{margin-bottom:20px}.ringq-timeDiv{font-size:clamp(9px, 1.2vw, 11px);color:grey}.ringq-remove-btn{position:absolute;top:-6px;right:-6px;background:#ff4d4d;color:#fff;border:none;border-radius:50%;width:18px;height:18px;font-size:12px;line-height:1;padding:0;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 1px 3px rgba(0,0,0,.2);transition:transform .2s;z-index:1}.ringq-remove-btn:hover{transform:scale(1.1);background:#ff1a1a}.ringq-file-container{display:flex;align-items:center;background:#f0f2f5;border-radius:20px;padding:5px 15px;border:1px solid #e4e6eb;position:relative}.ringq-imageClick{display:none;width:80%;position:absolute;top:25%;left:25%}.ringq-modal2{display:none;position:fixed;z-index:100;left:0;top:0;width:100%;height:100%;overflow:auto;background-color:rgba(0,0,0,.8);flex-direction:column;align-items:center;justify-content:center}.ringq-modal-content5{margin:auto;display:block;max-width:80%;max-height:80%;border-radius:10px;animation:zoom .3s}.ringq-isImageContainer{background-color:#e6e6fd;padding:14px 17px;border:2px solid #ccc;word-break:break-word;border-radius:8px;font-size:15px;width:150px;height:150px;display:flex;flex-direction:column;align-items:center;justify-items:center}.ringq-close{position:absolute;top:20px;right:40px;font-size:40px;color:#fff;cursor:pointer}.ringq_typingClass{display:none}.ringq-welcome-page{background:rgba(255,255,255,.2);border-radius:50%;transition:all .3s ease}.ringq-welcome-page:hover{box-shadow:0 0 20px 5px rgba(0,0,255,.5);backdrop-filter:blur(5px);border-radius:50%}.ringq-chaticon{display:flex;justify-content:center;align-items:center;text-align:center;cursor:pointer;overflow:hidden;width:100%;height:100%;border-radius:50%}.ringq-chaticon #ringq-main-chat-img{transition:transform .3s ease}.ringq-chaticon #ringq-main-chat-img:hover{transform:scale(1.08)}.ringq-fab-close-icon{display:none;width:16px !important;height:16px !important;min-width:16px !important;min-height:16px !important;max-width:16px !important;max-height:16px !important;flex-shrink:0;opacity:.9}.ringq-message-container1{position:relative;display:flex;flex-direction:column;margin-bottom:6px}.ringq-message-image{display:flex;flex-direction:column;align-items:flex-end}.ringq-message-img{margin-left:0;max-width:100%;max-height:100%;width:150px;height:150px;object-fit:cover}.ringq-message-img{padding:5px !important;border-radius:50px;height:30px;width:30px}#ringq_typingIndicator1{position:absolute;left:105px;bottom:55px}#ringq_typingIndicator2{position:absolute;left:100px;bottom:70px}.ringq_file-preview-item{font-size:20px;background:#fff;padding:5px;border-radius:6px;box-shadow:0 1px 3px rgba(0,0,0,.1);display:flex;align-items:center;justify-content:center}.ringq-close-btn img{width:17px;height:17px}.ringq-separator{height:2px;background:#000;position:absolute;top:60px;left:15px;width:90%;margin:auto;z-index:1}#ringq_label1{top:8px;left:10px;width:70%;background-color:var(--ringq-theme-color)}#ringq_label2{top:9px;left:10px;width:48%;background-color:var(--ringq-theme-color)}#ringq_label3{top:8px;left:10px;width:36%;background-color:var(--ringq-theme-color)}.ringq-email-symbol{position:relative;top:-35px;left:10px;color:#3aabe7;font-size:16px}#ringq_email{padding-left:30px}#ringq_email::placeholder,#ringq_username::placeholder{background-color:transparent}.ringq-submit-btn.active:hover{background-color:#185aa7}#displayDiv{position:relative;margin-bottom:6px}#ticketModal{position:fixed;inset:0px;width:100vw;height:100vh;background-color:rgba(0,0,0,.5);backdrop-filter:blur(4px);display:none;align-items:center;justify-content:center;z-index:50}.ringq-modal-content,.ringq-modal-content1{background-color:#fff;padding:24px;border-radius:16px;box-shadow:0px 4px 10px rgba(0,0,0,.1);width:24rem;text-align:center;margin:auto}.ringq-modal-title,.ringq-modal-title1{font-size:1.125rem;font-weight:600;color:#f44336}.ringq-modal-message,.ringq-modal-message1{color:#4b5563;margin-top:8px}.ringq-modal-actions,.ringq-modal-actions1{margin-top:48px;display:flex;justify-content:space-around;gap:30px}.ringq-btn-yes,.ringq-btn-yes1,.ringq-btn-cancel{padding:8px 16px;border:none;font-weight:400;color:#fff;border-radius:6px;cursor:pointer;transition:.2s}.ringq-btn-yes,.ringq-btn-yes1{background:#019fe2;width:84px}.ringq-btn-yes:hover,.ringq-btn-yes1:hover{background-color:#1e3a8a}.ringq-btn-cancel{background-color:#676a89}.ringq-btn-cancel:hover{background-color:#3c3c3c}.ringq-submiterror{height:40px;display:block;position:relative;top:40px;padding:12px 16px;border-radius:9999px;color:#fff;border:none;cursor:pointer;font-size:.875rem;font-weight:300;background-color:#1d4ed8}.ringq-fileName{font-size:clamp(12px, 1.45vw, 14px);color:#000;height:20px !important}.ringq-fileName2{font-size:clamp(12px, 1.45vw, 14px);color:#000;height:10px !important;left:-10px}.ringq-submit-btn1{display:none}.ringq-loader-container{display:flex;justify-content:center;flex-direction:column;margin:auto}.ringq-chat-inputfield{display:none;position:relative;top:0;left:0;background-color:#fff;color:#009fe3;font-size:clamp(12px, 1.15vw, 14px);z-index:30;min-height:50px}.ringq-message-input::placeholder{font-size:clamp(11px, 1.2vw, 13px)}.ringq-message-input textarea::placeholder{font-family:var(--ringq-main-font-family)}.ringq-message-input2{width:100%;border:none;background:0 0;resize:none;font-family:inherit;font-size:14px;outline:none;padding:5px 0;min-height:40px;color:#333}.ringq-message-input2::placeholder{font-size:12px}.ringq-message-input2:focus{outline:none;border:none}.ringq-send-btn{background:0 0;border:none;cursor:pointer;padding:8px;display:flex;align-items:center;justify-content:center;transition:opacity .2s}.ringq-send-btn{width:36px;height:36px;background-color:transparent;border:0;padding:0;cursor:pointer;display:flex;justify-content:center;align-items:center;opacity:.3}.ringq-send-btn img{width:15px;height:15px}.ringq-send-icon{height:50px;width:50px;background:0 0}.emoji-mart{background-color:#d10d0d96;width:350px;height:400px;position:absolute;top:50px;right:50px;border-radius:12px;box-shadow:0px 4px 10px rgba(0,0,0,.1)}.ringq-greeting{display:flex;justify-content:center;align-items:center;background-color:#e6e6fd;padding:10px 0;color:#00278b;font-size:clamp(11px, 1.6vw, 13px);cursor:pointer;transition:background-color .3s ease,box-shadow .3s ease;width:90%;font-weight:400;height:40px;border-radius:20px;border:2px solid #ccc;border-bottom-left-radius:0;background-color:transparent}.ringq-floating-step{display:flex;justify-content:center;flex-direction:column;align-items:center;gap:14px;background-color:#e6e6fd;color:#00278b;font-size:clamp(11px, 1.6vw, 13px);cursor:pointer;transition:background-color .3s ease,box-shadow .3s ease;font-weight:400;background-color:transparent}.ringq-creds{width:100%;padding:8px 12px;border:1px solid #3eace7;border-radius:8px;background:0 0;font-size:clamp(12px, 1.45vw, 14px);outline:none;z-index:0;box-sizing:border-box}.ringq-myimg{width:150px;height:150px;object-fit:cover;display:flex;flex-direction:column;width:150px;height:150px;object-fit:cover}#ringq_mychatBox{display:flex;padding-bottom:10px;flex-direction:column;gap:8px;overflow-y:auto;flex:1;box-sizing:border-box}.ringq-message{padding:17px;border:2px solid;border-radius:8px;word-wrap:break-word;font-size:clamp(11px, 1.2vw, 13px)}.ringq-step-complete{padding:0 !important}.ringq-isGuestContainer-ini{display:none;flex-direction:column;align-items:end}.ringq-isGuestContainer{display:flex;flex-direction:column;align-items:flex-end}.ringq-isOtherContainer{display:flex;flex-direction:column;align-items:flex-start}#myEmojiPicker{display:none}.ringq-ai-avatar{position:absolute;top:8px;left:20px;margin-left:30px}.ringq-ai-avatar img{padding:5px}#ringq_imagePreview{display:flex;align-items:center;gap:10px;margin-bottom:8px}#closeModal{position:absolute;top:12px;right:12px;height:28px;width:28px;text-align:center;background-color:#4a4a4a;color:#fff;border-radius:50%;border:none;cursor:pointer;transition:background-color .2s}#closeModal:hover{background-color:#1a1a1a}.hidden{display:none}.ringq-rating>label{position:relative;max-width:3rem;font-size:2.4vw;color:#4455b6;cursor:pointer}.ringq-rating>label:before{content:"\2605";position:absolute;opacity:0}.ringq-rating>label:hover:before,.ringq-rating>label:hover~label:before{opacity:1 !important}.ringq-rating>input:checked~label:before{opacity:1}.ringq-rating:hover>input:checked~label:before{opacity:.4}.ringq-invalid-input{background-color:rgba(190,74,74,.932);font-size:10px;font-style:italic;color:red;display:block;position:absolute;top:20px}.ringq-rating{display:flex;flex-direction:row-reverse;justify-content:center;text-align:center}.ringq-rating>input{display:none}em-emoji-picker{position:absolute;top:500;left:50%;overflow:auto;width:250px;height:400px;transform:translate(-50%,-55%);z-index:100;box-shadow:0 4px 12px rgba(0,0,0,.15);border-radius:12px}.ringq_resetWidth{width:50%}@media (max-width:1286px){.ringq-rating>label{position:relative;max-width:4rem;font-size:2.8vw}}@media (max-width:600px){.ringq_resetWidth{width:unset}.ringq-message-text{margin-top:270px}#fileName{flex-grow:12;text-align:left}#ringq_imagePreview{flex-grow:1}.ringq-login-container{width:100%;height:100%;margin-bottom:100px;margin-top:100px}.ringq-login-form{display:flex;flex-direction:column;justify-content:center;gap:20px}.ringq-modal-content1{display:none;position:relative;width:80%;text-align:center;margin:auto;left:0}#ringq_line{width:calc(100vw - 30px)}#ringq_label1{background-color:#e6e9f3}#label2{background-color:#eceef6}#label3{background-color:#f0f0f8}.ringq-rating>label{position:relative;max-width:4rem;font-size:10vw}#messageInput{flex-grow:4;height:40px;margin-top:10px;margin-bottom:10px}#emojiBtn{width:30px}#chat_inputfield{height:80px}}.ringq-chat-wrapper{--c-bg:#fff;--c-surface:#f7f8fa;--c-border:#e4e7ed;--c-border-md:#cdd2dc;--c-text:#1a1d23;--c-text-2:#5b6170;--c-text-3:#9299a8;--c-accent:#1e2330;--c-accent-2:#353d52;--c-accent-3:#4a5568;--c-user-bg:#2d3448;--c-user-text:#fff;--c-green:#22c55e;--c-green-bg:#f0fdf4;--c-green-bdr:#86efac;--c-green-txt:#166534;--shadow-float:0 8px 32px rgba(0,0,0,.12),0 2px 8px rgba(0,0,0,.06);--shadow-card:0 1px 4px rgba(0,0,0,.06);--w-radius:18px;--w-radius-sm:11px}.ringq-chat-wrapper,.ringq-chat-wrapper *{font-family:'DM Sans',Helvetica,Arial,sans-serif;box-sizing:border-box}@keyframes ringq-slideUp{from{opacity:0;transform:translateY(20px) 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!important}#ringq-main-chat-img{width:38px !important;height:380px !important;min-width:208px !important;min-height:38px !important;max-width:38px !important;max-height:38px !important;object-fit:contain !important;border-radius:10px !important;display:block !important;transition:opacity .2s !important}.ringq-fab-close-icon{display:none !important}.ringq-side-buttons.open .ringq-fab-icon-wrap{display:none !important}.ringq-side-buttons.open .ringq-fab-close-icon{display:block !important;margin:auto !important}.ringq-fab-icon-wrap{width:38px !important;height:38px !important;background:#fff !important;border-radius:10px !important;display:flex !important;align-items:center !important;justify-content:center !important;flex-shrink:0 !important}.ringq-unreadIdCount{background:#ef4444 !important;color:#fff !important;border:2px solid #fff !important;font-size:10px !important;font-weight:700 !important;border-radius:50% !important;width:18px !important;height:18px !important;padding:0 !important;bottom:4px !important;right:4px !important}#ringq_ticketModal{position:absolute !important;inset:0 !important;display:none;align-items:center !important;justify-content:center !important;background:rgba(247,248,250,.96) !important;backdrop-filter:blur(4px) !important;-webkit-backdrop-filter:blur(4px) !important;z-index:200 !important;border-radius:var(--w-radius) !important}#ringq_ticketModal.ringq-modal{position:absolute !important}.ringq-modal-content{background:var(--c-bg) !important;border:1px solid var(--c-border) !important;border-radius:var(--w-radius-sm) !important;box-shadow:0 8px 32px rgba(0,0,0,.15) !important;padding:24px 22px !important;max-width:280px !important;width:90% !important;display:flex !important;flex-direction:column !important;align-items:center !important;text-align:center !important;gap:8px !important}.ringq-modal-title{font-family:'Sora',sans-serif !important;font-size:16px !important;font-weight:700 !important;color:var(--c-text) !important;margin:0 0 2px !important}.ringq-modal-message{color:var(--c-text-2) !important;font-size:13px !important;font-weight:400 !important;margin:0 0 10px !important;line-height:1.45 !important}.ringq-modal-actions{display:flex !important;gap:8px !important;width:100% !important}.ringq-btn-yes{background:#ef4444 !important;color:#fff !important;border:none !important;border-radius:9px !important;padding:9px 0 !important;flex:1 !important;font-family:'Sora',sans-serif !important;font-weight:600 !important;font-size:12.5px !important;cursor:pointer !important}.ringq-btn-yes:hover{background:#dc2626 !important}.ringq-btn-cancel{background:var(--c-surface) !important;color:var(--c-text) !important;border:1.5px solid var(--c-border) !important;border-radius:9px !important;padding:9px 0 !important;flex:1 !important;font-family:'Sora',sans-serif !important;font-weight:600 !important;font-size:12.5px !important;cursor:pointer !important}.ringq-btn-cancel:hover{background:var(--c-border) !important}.ringq-chat-header{background:var(--c-accent) !important;padding:14px 16px !important;display:flex !important;align-items:center !important;gap:11px !important;position:relative !important;overflow:hidden !important;flex-shrink:0 !important;border-radius:var(--w-radius) var(--w-radius) 0 0 !important}.ringq-chat-header:after{content:'';position:absolute;bottom:-20px;right:-14px;width:70px;height:70px;border-radius:50%;background:rgba(255,255,255,.05);pointer-events:none}.ringq-hdr-avatar{flex-shrink:0}#main-logo-url{width:38px !important;height:38px !important;border-radius:9px !important;border:1px solid rgba(255,255,255,.18) !important;background-color:rgba(255,255,255,.1) !important;flex-shrink:0 !important;position:relative !important;z-index:1 !important}.ringq-header-info{display:flex !important;flex-direction:column !important;gap:2px !important;flex:1 !important;min-width:0 !important;position:relative !important;z-index:1 !important}#ringq_aioragent{font-family:'Sora',sans-serif !important;font-size:13.5px !important;font-weight:700 !important;color:#fff !important;letter-spacing:-.01em !important;display:block !important;white-space:nowrap !important;overflow:hidden !important;text-overflow:ellipsis !important}.ringq-header-subtitle{font-size:11px !important;color:rgba(255,255,255,.6) !important;display:flex !important;align-items:center !important;gap:4px !important}.ringq-online-dot{display:inline-block !important;width:6px !important;height:6px !important;background:var(--c-green) !important;border-radius:50% !important;flex-shrink:0 !important;animation:ringq-pulse 2.2s infinite !important}#ringq_end_convo{background:rgba(255,255,255,.12) !important;border:1px solid rgba(255,255,255,.2) !important;border-radius:7px !important;width:30px !important;height:30px !important;min-width:30px !important;display:none;align-items:center !important;justify-content:center !important;cursor:pointer !important;transition:background .18s !important;padding:0 !important;flex-shrink:0 !important;margin-left:auto !important;position:relative !important;z-index:1 !important}#ringq_end_convo:hover{background:rgba(255,255,255,.22) !important}.ringq-close-btn img{width:13px !important;height:13px !important;filter:brightness(0) invert(1) !important}.ringq-progress-wrap{padding:8px 14px 5px !important;background:var(--c-bg) !important;border-bottom:1px solid var(--c-border) !important;flex-shrink:0 !important}#ringq_line,.ringq-separator{display:none !important}#ringq_mychatBox{flex:1 !important;overflow-y:auto !important;overflow-x:hidden !important;display:flex;flex-direction:column !important;background:var(--c-surface) !important;min-height:0 !important}#ringq_mychatBox::-webkit-scrollbar{width:3px !important}#ringq_mychatBox::-webkit-scrollbar-thumb{background:var(--c-border-md) !important;border-radius:3px !important}#ringq_chatBox{flex:1 !important;overflow-y:auto !important;background:var(--c-surface) !important;min-height:0 !important}#ringq_chatBox::-webkit-scrollbar{width:3px !important}#ringq_chatBox::-webkit-scrollbar-thumb{background:var(--c-border-md) !important;border-radius:3px !important}#ringq_messages{padding:12px 12px 6px !important;display:flex !important;flex-direction:column !important;gap:10px !important}.ringq-progress-wrap{padding:10px 16px 6px;background:var(--c-bg);border-bottom:1px solid var(--c-border)}.ringq-progress-bar{height:2.5px;background:var(--c-border);border-radius:2px;overflow:hidden}.ringq-progress-fill{height:100%;background:#1e2330;border-radius:2px;transition:width .5s cubic-bezier(.4,0,.2,1)}.ringq-step-label{font-size:10.5px;color:var(--c-text-3);font-weight:500;letter-spacing:.04em;text-transform:uppercase;text-align:right;margin-top:4px}.ringq-message-guest{max-width:90%;word-break:normal;overflow-wrap:break-word;white-space:normal;text-align:left;background:var(--c-user-bg) !important;color:var(--c-user-text) !important;border:none !important;border-radius:12px 3px 12px 12px !important;padding:9px 12px;font-size:13px !important;line-height:1.5 !important;box-shadow:0 1px 5px rgba(0,0,0,.14) !important}.ringq-message-other{word-break:normal;overflow-wrap:break-word;white-space:normal;max-width:85% !important;text-align:left;background:var(--c-bg) !important;color:var(--c-text) !important;border:1px solid var(--c-border) !important;border-radius:3px 12px 12px !important;padding:9px 12px;font-size:13px !important;line-height:1.5 !important;box-shadow:var(--shadow-card) !important}.ringq-message-other2{max-width:85% !important;text-align:left;word-break:normal;overflow-wrap:break-word;white-space:normal;background:var(--c-bg) !important;color:var(--c-text) !important;border:1px solid var(--c-border) !important;border-radius:3px 12px 12px !important;padding:9px 12px;font-size:13px !important;line-height:1.5 !important;box-shadow:var(--shadow-card) !important}img.ringq-message-guest,img.ringq-message-other{width:150px !important;max-width:150px !important;height:auto !important;padding:4px !important;object-fit:contain !important;cursor:pointer;display:block}img.ringq-message-guest{border-radius:10px 3px 10px 10px !important}img.ringq-message-other{border-radius:3px 10px 10px !important}.ringq-other-msg-spacing{margin-top:20px}.ringq-message-other strong{color:var(--c-accent) !important}.ringq-message-guest-other{background:var(--c-surface) !important;color:var(--c-text) !important;border:1px solid var(--c-border) !important;border-radius:3px 12px 12px !important;padding:9px 12px !important;font-size:13px !important}.ringq-isGuestContainer{align-items:flex-end !important}.ringq-isOtherContainer{align-items:flex-start !important;padding-left:36px !important;position:relative !important}.ringq-queue-div{display:flex !important;flex-direction:column !important}.ringq-message-status{font-size:10px !important;color:var(--c-text-3) !important;font-weight:500 !important;margin-top:2px !important}.ringq-timeDiv{font-size:10px !important;color:var(--c-text-3) !important;margin-top:3px !important}.ringq-usernameProfile{font-size:10px !important;color:var(--c-text-3) !important;font-weight:600 !important;margin-top:1px !important}.ringq_addmessageTimeDiv{color:var(--c-text-3) !important;font-size:11px !important;font-weight:600 !important}.ringq-ai-avatar{background:var(--c-bg) !important;border:1px solid var(--c-border) !important;border-radius:7px !important;width:26px !important;height:26px !important;top:0 !important;left:4px !important;margin-left:0 !important;position:absolute !important}.ringq-ai-avatar img{padding:0 !important;width:100% !important;height:100% !important;border-radius:7px !important;object-fit:cover !important}#ringq_temporaryDisplayWaiting{height:100%;background:var(--c-bg) !important;color:var(--c-text-2) !important;font-size:12.5px !important;padding:14px !important;border-bottom:1px solid var(--c-border) !important}.ringq-loader{--_g:no-repeat radial-gradient(circle closest-side,var(--c-accent-3,#4a5568) 90%,#0000) !important}#ringq-typingIndicator{color:var(--c-text-3) !important;font-size:11.5px !important;font-weight:500 !important;left:8px !important;bottom:28px !important}#ringq-chat-inputfield{background:var(--c-bg) !important;flex-shrink:0 !important;display:flex;flex-direction:column !important}.ringq-input-error{color:#dc2626 !important;font-size:11px !important;font-weight:500 !important;padding:4px 12px !important;background:#fef2f2 !important;border-bottom:1px solid #fecaca !important;text-align:center !important}.ringq-input-container{display:flex;align-items:center;gap:4px;padding:10px;background:#fff;border-top:1px solid #eee}#ringq_messageInput.error-state{border-color:#ef4444 !important}#ringq_messageInput{flex:1 !important;border:1.5px solid var(--c-border) !important;border-radius:9px !important;padding:8px 12px !important;font-size:13px !important;font-family:'DM Sans',sans-serif !important;color:var(--c-text) !important;background:var(--c-surface) !important;outline:none !important;height:36px !important;transition:border-color .18s,box-shadow .18s !important}#ringq_messageInput:focus{border-color:var(--c-accent-3) !important;background:var(--c-bg) !important;box-shadow:0 0 0 3px rgba(30,35,48,.07) !important}#ringq_messageInput::placeholder{color:var(--c-text-3) !important}#ringq_userInput2{width:34px !important;height:34px !important;background:var(--c-accent) !important;border:none !important;border-radius:9px !important;display:flex !important;align-items:center !important;justify-content:center !important;box-shadow:0 2px 8px rgba(0,0,0,.18) !important;transition:transform .18s,background .18s !important;flex-shrink:0 !important;padding:0 !important;cursor:pointer !important}#ringq_userInput2:hover:not(:disabled){transform:scale(1.06) !important;background:var(--c-accent-2) !important}.ringq-send-icon{width:14px !important;height:14px !important;filter:brightness(0) invert(1) !important}.ringq-emoji-btn{background:0 0 !important;border:none !important;font-size:16px !important;cursor:pointer !important;padding:4px !important;border-radius:7px !important;width:28px !important;height:28px !important;display:flex;align-items:center !important;justify-content:center !important;flex-shrink:0 !important}.ringq-emoji-btn:hover{background:var(--c-surface) !important}.ringq-attach-btn{background:0 0 !important;border:none !important;font-size:15px !important;cursor:pointer !important;padding:4px !important;border-radius:7px !important;width:28px !important;height:28px !important;display:flex;align-items:center !important;justify-content:center !important;flex-shrink:0 !important}.ringq-attach-btn:hover{background:var(--c-surface) !important}.ringq-emoji-picker{background:var(--c-bg) !important;border:1px solid var(--c-border) !important;border-radius:var(--w-radius-sm) !important;box-shadow:0 4px 20px rgba(0,0,0,.1) !important;margin:4px !important}.ringq-emoji-grid button:hover{background:var(--c-surface) !important}.ringq-floating-step{background:0 0 !important;display:flex !important;flex-direction:column !important;gap:7px !important;padding:0 !important}.ringq-floating-step label{font-size:13px !important;color:var(--c-text) !important;font-weight:400 !important;line-height:1.5 !important}.ringq-creds{border:1.5px solid var(--c-border) !important;border-radius:9px !important;background:var(--c-bg) !important;padding:8px 12px !important;font-size:13px !important;color:var(--c-text) !important;font-family:'DM Sans',sans-serif !important;transition:border-color .18s,box-shadow .18s !important;width:100% !important}.ringq-creds:focus{border-color:var(--c-accent-3) !important;box-shadow:0 0 0 3px rgba(30,35,48,.07) !important;outline:none !important}.ringq-submit-each{background:var(--c-accent) !important;color:#fff !important;border:none !important;border-radius:9px !important;padding:9px 16px !important;font-family:'Sora',sans-serif !important;font-size:12.5px !important;font-weight:600 !important;cursor:pointer !important;transition:background .18s !important;pointer-events:none !important;opacity:.35 !important;top:0 !important;width:100% !important}.ringq-error-message{color:#ef4444 !important;font-size:11px !important;margin:0 !important}.ringq-dept-choices{display:flex !important;flex-wrap:wrap !important;gap:7px !important;margin-top:6px !important}.ringq-dept-btn{background:var(--c-bg) !important;border:1.5px solid var(--c-border) !important;border-radius:20px !important;padding:6px 14px !important;font-family:'Sora',sans-serif !important;font-size:12px !important;font-weight:600 !important;color:var(--c-text) !important;cursor:pointer !important;transition:all .18s !important}.ringq-dept-btn:hover{background:var(--c-accent) !important;color:#fff !important;border-color:var(--c-accent) !important}.ringq-floating-question{background:var(--c-bg) !important;border:1.5px solid var(--c-border) !important;border-radius:var(--w-radius-sm) !important;padding:9px 13px !important;font-family:'Sora',sans-serif !important;font-size:12px !important;font-weight:600 !important;color:var(--c-text) !important;cursor:pointer !important;transition:all .18s !important;text-align:left !important;display:flex !important;align-items:center !important;gap:8px !important;width:100% !important;height:auto !important;min-height:38px !important;animation:ringq-fadeUp .3s ease !important}.ringq-floating-question:hover{background:var(--c-surface) !important;border-color:var(--c-accent-3) !important;color:var(--c-accent) !important;transform:translateX(2px) !important;box-shadow:0 2px 10px rgba(0,0,0,.07) !important}.ringq-floating-question-container{display:flex !important;flex-direction:column !important;gap:7px !important;width:100% !important;padding:0 12px 8px !important}.ringq-statusMessage{background:var(--c-bg) !important;color:var(--c-text-2) !important;border:1px solid var(--c-border) !important;font-size:11px !important;font-weight:500 !important;padding:3px 14px !important}.ringq-borderringq_line,.ringq-borderLine{border-color:var(--c-border) !important}.ringq-message-closed{padding:6px 0 !important}#ringq_message-container{background:var(--c-bg) !important;flex:1 !important;flex-direction:column;justify-content:center;align-items:center}.ringq-message-text{color:var(--c-text) !important;font-size:14px !important;font-weight:500 !important;margin-top:40px !important}.ringq-rating label{color:var(--c-accent) !important}.ringq-submit-btn1{background:var(--c-accent) !important;border-radius:9px !important;padding:8px 20px !important;font-family:'Sora',sans-serif !important;font-weight:600 !important;font-size:12.5px !important;color:#fff !important;border:none !important;cursor:pointer !important;margin-top:12px !important}.ringq-switch-modal{border-radius:var(--w-radius-sm) !important;box-shadow:0 12px 40px rgba(0,0,0,.18) !important}.ringq-switch-modal h3{font-family:'Sora',sans-serif !important;font-size:14px !important;font-weight:700 !important}.ringq-switch-modal-input{border:1.5px solid var(--c-border) !important;border-radius:8px !important;padding:9px !important;font-size:13px !important}.ringq-switch-modal-submit{background:var(--c-accent) !important;border-radius:7px !important}.ringq-switch-modal-close{background:#ef4444 !important;border-radius:7px !important}.ringq-switch-modal-edit{background:var(--c-surface) !important;color:var(--c-text) !important;border:1px solid var(--c-border) !important;border-radius:7px !important}.ringq-file-link{color:#fff !important;font-size:12.5px !important;text-decoration:none !important;word-break:break-word !important}.ringq-message-other .ringq-file-link{color:var(--c-text,#1a1a1a) !important}.ringq-file-container{background:var(--c-bg) !important;border:1px solid var(--c-border) !important;border-radius:7px !important}.ringq-isImageContainer{background:var(--c-bg) !important;border:1.5px solid var(--c-border) !important;border-radius:8px !important;padding:6px !important}.ringq-widget-footer{padding:6px 14px 8px !important;background:var(--c-bg) !important;border-top:1px solid var(--c-border) !important;text-align:center !important;font-size:9.5px !important;color:var(--c-text-3) !important;letter-spacing:.02em !important;flex-shrink:0 !important}.ringq-widget-footer span{color:var(--c-accent) !important;font-weight:600 !important}#ringq_btnAgentbtn1{background:var(--c-bg) !important;border:1.5px solid var(--c-border) !important;border-radius:9px !important;color:var(--c-text) !important;font-family:'Sora',sans-serif !important;font-size:12px !important;font-weight:600 !important;padding:8px 14px !important;cursor:pointer !important;transition:all .18s !important}#ringq_btnAgentbtn1:hover{background:var(--c-surface) !important;border-color:var(--c-accent) !important}.ringq-progress-wrap{transition:opacity .32s ease,max-height .32s ease,padding .32s ease !important;max-height:60px;overflow:hidden !important}.ringq-progress-wrap--hidden{opacity:0 !important;max-height:0 !important;padding-top:0 !important;padding-bottom:0 !important;border-bottom:none !important}.ringq-online-event-badge span:first-child{animation:ringq-pulse 2.2s infinite}.ringq-fq-icon{font-size:14px;flex-shrink:0;line-height:1;display:inline-block;user-select:none}.ringq-floating-question{gap:8px !important;text-align:left !important}