Before you start
You'll need an active AI SIP Trunk account with a username and password ready.
Add the SIP trunk
- Sign in to the Vapi dashboard.
- Go to Integrations > SIP Trunk, then Add SIP Trunk.
- Enter your provider's name and SIP gateway details.
- Enter the SIP trunk username and password from your provider.
- Review the details and click Save.
Add the phone number
- Go to the Phone Numbers section.
- Select Create Phone Number.
- Choose "BYO SIP Trunk."
- Enter the phone number in E.164 format.
- Enter the SIP trunk credentials for that number.
- Click Import Number.
Vapi's setup only asks for authentication credentials — it doesn't require you to specify SIP URIs, ports, or codec preferences separately.
