Boost Agent Productivity with
Call Center Software
Centralize all your communications channels with a robust call center software solution. Cloudpinas and mConnect have partnered to offer next-generation call center software that allows you to integrate your social media, email ticketing, CRM, calls, video and more in one single dashboard. As a result, you will see your customer retention and satisfaction levels skyrocket and your agents’ productivity and efficiency reach an all-time high.
Get Productive
One single login for all platforms. Save time and ensure not another message is missed with an all-in-one integrated call center software solution.
- Never miss a message
- More conversions
- Better customer service
- Higher customer retention
Cloud-based Call Center Software
Accessible from anywhere and on any device your agents can work remotely to meet your customers’ needs and exceed their expectations.
- Social Media
- Email ticketing
- Website live chat
- Business SMS
CRM, Billing & System Integration
mConnect’s call center software integrates with the most used and renown systems and apps used by businesses. You won’t need to change your entire network.
- Custom CRM integrations
- Billing systems
- Agent performance
- Real-time data & reports